How to Request a Shopping Assistant (Proxy)
How to Request a Shopping Assistant (Proxy)
Amicasa can help you purchase from Korean stores when you have trouble navigating the website or when the store does not accept international payments.
At Amicasa, this service is called Shopping Assistant, although it is also commonly known as a proxy service.
1. Find the products you want to purchase
First, visit the Korean store and copy the direct link to each product you would like to request.
For example:
Make sure you provide the direct link to the product, rather than a link to the store’s homepage.
2. Create a request
Log in to your Amicasa account and select Request Assistant. Then, click Request Assistant +.
A new window will open. There, you will need to:
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Paste the product link.
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Enter the quantity you would like to purchase.
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Click + Products if you want to add more products from the same store.
In the Options and Comments field, you can leave important instructions, such as your preferred color, size, model, or member. Always complete this field when the product has different options to choose from.
Once you have entered all the necessary information, click Submit Request.
3. Wait for your quotation
Your request will appear in the list with the status Quotation Requested.
Our team will review it and prepare your quotation. Once it is ready, the status will change to Quotation Ready.
4. Review and pay your quotation
Click View and Pay to review the products and details included in your quotation.
If everything is correct, click Pay to generate a PayPal payment link. PayPal will open so you can complete the payment.
Once your payment has been completed, the request status will change to Paid.
If you prefer to pay through Wise in Korean won, please contact us for payment instructions.
5. Wait for the purchase confirmation
After our team purchases the products, the request status will change to Purchased.
You will then need to wait for the store to ship your order to our address.
Once the store notifies us that the order has been shipped, we will register the corresponding package in your account. The request status will then change to Shipped to Amicasa.
You can open the request to check the tracking number. This number will also appear in the packages section of your account.
6. Receive your order at Amicasa
When the package arrives at our warehouse, the status will change to Received.
You’re all set! You can now request international shipping for this package together with any other packages stored in your Amicasa account.
